Different types of SupportNet users have different selections on their main menus. The main menu is located on each screen that is not a pop-up screen, below the header.
CSR Entry/Maintenance: Enter, view, and maintain existing issues for your company. This screen also gives you access to your contact information and to information and troubleshooting logs.
7.5.1 to 7.5.2 Changes Report: A pdf report of all of the changes to the NDS Applications between version 7.5.1 and version 7.5.2.
CSR Entry/Maintenance: Enter, view, and maintain existing issues for your company. This screen also gives you access to your contact information and to information and troubleshooting logs.
Customer Account Activity: View your company information. Some of the information is maintainable. This screen also gives you access to all of the contact records for your company.
Customer Events - 12 Months: View the activity for your account over the last 12 months.
Customer Events - 30 Days: View the activity for your account over the last 30 days.
7.5.1 to 7.5.2 Changes Report: A pdf report of all of the changes to the NDS Applications between version 7.5.1 and version 7.5.2.
Help: Open the NDS Online Help for running NDS SupportNet.
Log Out: Log out of NDS SupportNet and return to the log in screen.
Email Support: If you have a default mail client installed on your computer, you can click on this button to open an email to NDS Support.